Zero Liability Protection

Have peace of mind knowing that the financial institution that issued your Mastercard won't hold you responsible for unauthorized transactions. As a Mastercard cardholder, zero liability applies to your purchases made in the store, over the telephone, online, or via a mobile device. As a cardholder, your bank may have a liability policy in place to protect you.

To enjoy liability protection against unauthorized transactions:

  • Take reasonable care in protecting your card from loss or theft.
  • Promptly report any loss, theft or unauthorized use of your card to your bank when it happened.
  • Keep your account in good standing. This usually means paying your bills on time and not exceeding the credit limit.
  • Speak to your bank to find out what other security features they have in place to protect you from fraudulent transactions.

This feature provides you with security protection on your everyday, online and travel purchases. Find out more about consumer safety and security.


Subject to bank availability. Learn more or contact your bank for more information on Liability Protection.